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Anonymous
Not applicable

Single Sign On not allowing access to Support Portal

Have created a SSO to use with recently purchased QlikSense Cloud Enterprise, but cannot log Support calls as only recognised as a Guest....

Going around in circles....any advice?


Thanks

5 Replies
swuehl
MVP
MVP

I believe your account needs to get flagged as a customer or partner account by Qlik to access the support portal.

Please contact qoncierge@qlik.com to get help on this.

Anonymous
Not applicable
Author

Until your online account is sorted you should be able lodge support calls by phone.

Chanty4u
MVP
MVP

Anonymous
Not applicable
Author

Thanks all. Qoncierge have set up.

Chanty4u
MVP
MVP

yes xctly