Task Status, last execution and Started/Scheduled details not getting updated in QMC

[mahesh_agrawal]

Hi Guys,

I am facing a weird issue in QMC. I stopped QlikView Distribution Service and tried to edit QVDistributionService.exe.config file to add MaxReceivedMessageSize in it, however I couldn't because of internal file access issue. So no changes were made to the file.

When I restarted the QDS service and started refreshing tasks on QMC, I found that the status, last execution and Started/Scheduled details are not getting updated on the STATUS tab of QMC although tasks are running fine and even files are being distributed.

Attached the screnshot from QMC (tasks names are erased because of data protection policy)

Please help.

Thanks and Regards,

Mahesh

[Chip_Matejowsky]

Hello Mahesh,

Per your description, it seems to me that you need to edit the "QMSChunkSize" & "MaxReceivedMessageSize" in %ProgramFiles%\QlikView\ManagementService\QVManagementService.exe.config.

To do so, you should

1. Stop the QlikView Management Service (QMS)
2. Open text editor as an administrator and edit ManagementService\QVManagementService.exe.config file
3. Find key "QMSChunkSize" and halve the current value
4. Find key "MaxReceivedMessageSize" and double the current value
5. Save the ManagementService\QVManagementService.exe.config file
6. Restart the QMS service

Hope this helps

-Chip

[mahesh_agrawal · Accepted solution]

Thanks Chip.

We resolved the issue by removing unwanted tasks from QMC. Once the obsolete tasks and categories are removed, it worked fine.