This installation package is not supported by this processor type.

[#1]

Hi QlikTech,

This error message occurs (screen dump below) while installing QlikView Offline service.exe. I am using the correct version and correct processor version too. Version - QV 11.2 SR 3, Processor - Intel Xeon E5530 @ 2.4 GHz.

Please advise how to resolve the issue.

Regards,

HN

[#2]

Hi buddly,

Guide me if you resolved this issue. I am also getting same error but i have installing correct version only.

Rgds.,

Raju

[hic]

Could it be that you are installing the 64-bit version (x64) when your operating system is 32-bit? If so, you should instead try the 32-bit (x86) package.

HIC

[marcus_malinow]

Hi Harsha,

in addition to what Henric said, there are two versions of the 64 bit installer - one for Windows 2012, and one for prior versions. Make sure that if it's a 64 bit install you download the appropriate one for your O/S.

Marcus

[#5]

Hi Marcus,

This error message occurs (screen dump below) while installing QlikView Offline service.exe. I am using the correct version and correct processor version too. Version - QV 11.2 SR 5, Processor - Intel Xeon E5640 @ 2.67 GHz.

Please assist me.

Thanks,

Raju

[hic]

The QlikView version (11.2 SR5) is not a relevant parameter. The question is: "Which edition of the product: the x86 or the x64?"

The Processor (as long as it is Intel compatible) is not a relevant parameter. The question is: "Which edition of the Windows operating system: 32-bit or 64-bit?"

HIC

[#7]

Hi Henric,

I am using Windows 2008, 32 bit version.

Thanks & Regards,

Raju

[hic]

Then the problem could be that you have downloaded the x64 edition. You need the x86 edition.

HIC

[#9]

Thank you Heric,

But i have downloaded X86 only which is not working. Do i need to change any settings in server ?

Thanks & Regards,

Raju

[#10]

Göran had similar problems a while ago and found a solution.

Windows 8.1 on VirtualBox, OS X host - QV desktop install fails