This installation package is not supported by this processor type.

[#1]

Hi QlikTech,

This error message occurs (screen dump below) while installing QlikView Offline service.exe. I am using the correct version and correct processor version too. Version - QV 11.2 SR 3, Processor - Intel Xeon E5530 @ 2.4 GHz.

Please advise how to resolve the issue.

Regards,

HN

[hic]

If you have the x86 edition of the program, and use a 32-bit Windows, then you should not have to change any settings.

Henric

[#3]

Thank you  Hampus

[#4]

Thank you so much Henric....

[gonzaloruizgonz]

HI,

From the referens manual:

Limitations

l We have currently only tested Anonymous, basic, and NTLM authentication.

l It is, currently, not possible to configure the offline service through the QlikView management console.

l By default, you can only take up to 40 rows and 40 columns of data offline in list boxes and tables. This can be overridden by

the offline client application on the iPad through individual settings.

l You can only take up to one (1) list box offline.

l The Offline service is only available for x64 servers. There are currently no plans for 32-bit support.

BR//GOnza

[gonzaloruizgonz]

You will need a x64 processor according the manual. But i understand from the download site as both are supported,

//Gonza