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Trouble creating new documents

Hi there, 

I'm running Qlikview SR4 10.00 on Windows 7 64 bit.  I'm able to open and edit existing models without any trouble but for some reason when I try to open a new document the program comes to a halt and I have to wait several minutes for it to start responding again.  The same thing happens when I try to add data or any sort of object to the model. 

Has anyone else had this problem? 

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