User not able to login

[nidhibatra10]

Hi All,

All of my users are able to log in on the access point except the one user.

I am not able to identify the reason.

Pls help.

Thanks,

Nidhi

[devarasu07]

Hi,

Try to search that user in your qlikview QMC portal (refer screen shot for the steps) if he is not found add again.

make sure, u have done LDAP - active dictory configuration done.

go qmc--> System -> Licences -> then click on QlikView Server -> Client Access Licences -> Assigned Cals -> then type username and click on "Assign Cal" button.

[nidhibatra10]

We have given the CAL to the person and LDAP is configured as well. Problem is when the person login to the access point, a pop up arrives again to enter the credentials.