Vertical Alignment different for different users- AJAX mode

[salonibhatia]

Hi All,

Vertical alignment of tables and graphs is different users in AJAX mode. Some users can see the graph and table ending at equal lengths, however, for others, same graph and tables are not aligned. I am using Qlik  version 12.40.20000.0 (April 2019 version). In qlikview desktop, the view has been aligned according to web view. 

Not sure what else can be done to give similar view to all users. 

View for some users where Table and graph is ending at same point:

View for other users where Table and graph are not ending at same point:

Can someone please help?

[marcus_sommer]

Maybe the data are different for the users and usually the object(-parts) start to a certain position and display then all available content if there is enough space otherwise you will get scrollbars. This means the alignment is top-oriented and not bottom-oriented.

- Marcus

[salonibhatia]

@marcus_sommer  agree with you and that is why this is something strange for me as well...Both of the users, have same access(full access to the dashboard).. there are not scrollbars or anything...just the objects are ending at same position for one person and different for the other one...which is pretty strange since in Ajax mode this should not happen...also to add on both of them are using chrome and at same zoom level of chrome. 

[marcus_sommer]

Nevertheless the data may be different - caused from any section access, selections, (OnOpen) bookmarks, variable-values, any conditions on object/dimensions/expression level, ... - it needs a very careful check to ensure that the datasets for these certain objects are both the same.

Further if session recovery is enabled all users should remove the last document state - small green "view details" link within the access point.

If this is checked you may look on the chrome-releases, user-settings in chrome, installed fonts, scale-settings from the OS - if there are any differences between the users/machines.

- Marcus