The problem is you have not provided much in the way of details, not even a screenshot, so it is difficult to say for sure what you are running into on this one, but the first place to check would be the QVWS logs, which by default are located here:
C:\ProgramData\QlikTech\WebServer\Log
That may provide a clue there, but really need screenshot in order to determine what it may be, I really do not wish to speculate as it could be many things. If you can provide further details and screenshot(s), should be able to come up with some more detailed theories.
Regards,
Brett
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