Why QV is always asking me to save the QVW aplication?

[rcandeo]

I have an application that for some reason, anytime I open it and try to reload data, ask me to save as a new file.

Even if I save in the original name, it asks me again the next time I open it.

For this reason, my automatic reloading is not working.

Any idea why is this happening?

[rcandeo]

Here is the log

531091 2009-04-17 09:09:18 Normal Information

Loading document "E:\QVW_Publicados\ADMV_Demonstrativo_de_Vendas com Carteira.qvw" (23.18 Mb)

531092 2009-04-17 09:09:18 Normal Error

The document failed to open.

531097 2009-04-17 09:09:18 Normal Information

Closed the QlikView Engine successfully. ProcessID=4680

531099 2009-04-17 09:09:18 Normal Information

Performance data (Load): Initializing load (0), Checking read (0), Creating QlikView Engine (0), Checking Size (31), Load (47), Load Completed (203)

531101 2009-04-17 09:09:18 Normal Information

Performance data (Checkout): Initializing Checkout (0), Loading document (281), Load completed (828), Document not found (828)

531104 2009-04-17 09:09:18 Normal Information

Performance data (Checkin): Initializing (0), Finished (0)

531107 2009-04-17 09:09:18 Normal Error

Reload failed because the document could not be opened successfully. DocumentState=DocumentNotFound

531108 2009-04-17 09:09:18 Normal Information

Checkin

531109 2009-04-17 09:09:18 Normal Information

Performance data (Checkin): Initializing (0), Finished (0)

531110 2009-04-17 09:09:18 Normal Warning

Reload skipped for document "E:\QVW_Publicados\ADMV_Demonstrativo_de_Vendas com Carteira.qvw" because document "E:\QVW_Publicados\FIN_Dados_de_Clientes_Credito_e_Contas_a_Receber.qvw" failed to reload.

[rwunderlich]

Ok, so the error is "Document not Found". Is that "E:\" drive a real drive on the QVP server? Or is it supposed to be a mapped network drive?

You can't use mapped network drives with Publisher. You need to use unc syntax. -- \\server\sharename\doc.qvw

-Rob

[rcandeo]

I do not use mapped drive. I use in the script something like LOAD FROM ..\QVD\XX.QVD

I have a dozen of other similars application that are working with publisher, and even these used to work in the past.

[rwunderlich]

The error is not in the load script. It's in the publisher Reload task. The log says it can't find the document at:

E:\QVW_Publicados\FIN_Dados_de_Clientes_Credito_e_Contas_a_Receber.qvw

Is that path correct? Does the file exist and does the Publihsher account have security access to the document?

-Rob

[rcandeo]

The log is wrong. It doesn't have any connection with E:\QVW_Publicados\FIN_Dados_de_Clientes_Credito_e_Contas_a_Receber.qvw, since this application loaded succesfully and if change the position of my application in the publisher, it gaves error with the application that comes before it.

I've created a new job only with the problematic application. See the log please.

572659 2009-04-22 09:41:00 Normal Information Waiting for "TESTE" to complete.

572663 2009-04-22 09:41:00 Normal Information Starting task "TESTE" (512b0560-45a2-4d27-b89c-6ade04b5ee93)

572664 2009-04-22 09:41:00 Normal Information Waiting for task to be started: NotExecuted

572665 2009-04-22 09:41:00 Normal Information Preparing "E:\QVW_Publicados\ADMV_Demonstrativo_de_Vendas_com_Carteira.qvw" for reload.

572666 2009-04-22 09:41:00 Normal Information Checking write permissions on "E:\QVW_Publicados\ADMV_Demonstrativo_de_Vendas_com_Carteira.qvw"

572667 2009-04-22 09:41:00 Normal Information Opening "E:\QVW_Publicados\ADMV_Demonstrativo_de_Vendas_com_Carteira.qvw"

572668 2009-04-22 09:41:00 Normal Information Allocating new QlikView Engine. Current usagecount=1 of 4

572669 2009-04-22 09:41:00 Normal Information An instance of the QlikView Engine is being created

572670 2009-04-22 09:41:00 Normal Information The QlikView Engine was started successfully. Version=8.50.6232.5 ProcessID=4420

572671 2009-04-22 09:41:00 Normal Information Allocated QlikView Engine successfully. Current usagecount=1 of 4, Ticket=449

572679 2009-04-22 09:41:00 Normal Information Loading document "E:\QVW_Publicados\ADMV_Demonstrativo_de_Vendas_com_Carteira.qvw" (23.84 Mb)

572680 2009-04-22 09:41:01 Normal Error The document failed to open.

572685 2009-04-22 09:41:01 Normal Information Closed the QlikView Engine successfully. ProcessID=4420

572687 2009-04-22 09:41:01 Normal Information Performance data (Load): Initializing load (0), Checking read (0), Creating QlikView Engine (0), Checking Size (47), Load (47), Load Completed (204)

572689 2009-04-22 09:41:01 Normal Information Performance data (Checkout): Initializing Checkout (0), Loading document (296), Load completed (843), Document not found (843)

572692 2009-04-22 09:41:01 Normal Information Performance data (Checkin): Initializing (0), Finished (0)

572695 2009-04-22 09:41:01 Normal Error Reload failed because the document could not be opened successfully. DocumentState=DocumentNotFound

572696 2009-04-22 09:41:01 Normal Information Checkin

572697 2009-04-22 09:41:01 Normal Information Performance data (Checkin): Initializing (0), Finished (0)

572698 2009-04-22 09:41:01 Normal Error The task "TESTE" failed. Cause=Errorcount=1

[rcandeo]

Anyone has an idea? Unfortunatelly I still have this problem.

[stevedark]

Hi Robson,

I was having the same misleading "DocumentState=DocumentNotFound" error come up in my Publisher logs. The document was where it should be, on a local drive, with all permissions set.

I have subsequently managed to get the document to refresh by removing the security from the document - it was previously asking for user name and password on load.

Does your document require a user name and password? If so this may be the issue.

I shall look into getting Publisher to pass through credentials on re-load and post back here when I find out.

Regards,
Steve Dark

[rcandeo]

The problem with the publisher was solved in the windows services "QlikView Publisher Execution Service" and "QlikView DirectoryServiceConnector" putting the administrator account and password in the logon field.

[stevedark]

Hi Robson,

Ahh, I didn't get that error as I created a QV Publisher user as an administrator at install time. After seeing your post it occurred to me that I could drop that NT account into the security script - so I have solved the problem I mentioned above. It also works with the serial number.

They could certainly do with improving the "DocumentState=DocumentNotFound" error message - as it would appear that this covers a whole host of reasons for publisher failing. Hopefuly this has been dealt with in QV9.

Cheers,
Steve