access to document denied

joelle_alhanna · ‎2021-04-12

hi,

I have a problem when opening the document: "Access denied the server is currently out of session and usage cals."

I don't have any section access. and I already have user liscence.

I always work on the document but suddenly this error has shown.

I tried to open it without data, the document opens and I reload, save it and try to reopen it again same problem.

Could you please advise,

Patricia_Silva · ‎2021-04-12

Hello, could you please have a look at the following links, I think they may help you trouble shoot the error message you are getting:

Thanks 😊

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