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Hi,
I had a pivot table, in that there are 3 dimentions-Accessor Name, CallCat(Grievance, EscaltedRqt, Request), Productivity Tat(Beyond Tat, Within Tat) and One expression: Count(CaseID).
I wanted % based on Productivity Tat.
For example: as shown in attached image:
For EscalatedRequest Column under 'Within Tat'. First Row % should be 13/64=20%, For Beyond Tat-Escalated Request, it should be 3/21=14%
Your help is important to me. . .
Best Regards,
BRIJESH
Hi,
You can do the expression like Count(CaseID)/ Count(TOTAL CaseID) and choose expression number format with "Show In Percent".
Hi
Use the formula in Expressions
= escalated request / sum (total (escalated request)
Similarly do for the next .
rgds
Ashwani
hi attach is an example