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in the line chart -if I want to click on open then list of records will dispaly on open condition and click on close then close records will diplay.
I want to do it using set anaylysis. Please help me construct the below expression.
IF( only(Status) = 'Open', sum( {<Status = 'Open'>} 1), sum({<Status='Close'>} 1))
I have marked it in the image. All those ticket now in open state but if i click on close then it is also showing which should not.
attached the screenshot
Hi Pradeep,
Any luck?
Regards
for those records, your data showing the status as close, without any calculations...
Please specify your condition, when we consider weather the ticket is closed/open state?
are you considering Trend_Status field only or considering any other field as well?
onle trend stats we need to consider.
suppose we opend 2 tickets today and closed one amon 2.
so 27th open-2 closed-1
same way 28th 3 tickets open and closed 1 from 3 and 1 remaining(on 27th)
so open-3 closed-2
in that case check the data once...
For those 7 tickets, the Trend_DT is NULL but the Trend_status is Close. That is the reason, why we are getting "-" instead of date in the lie chart as well.
If u don't want to showcase those records with Trend_DT is NULL, suppress those records.
Hi Suman,
To do that in straight Table Use a selection list box to select status and make your expression in straight table conditional
with Trend_Status='Open' and Trend_Status='Close'.
Regards,
Anjali