version 9 upgrade - printing issue

[pkelly]

I have a button on the screen which has the following code behind it..

sub ReportPrint

ActiveDocument.ActiveSheet.Print()

end sub

We upgraded to version 9 (previously on 8.2) yesterday and I have now received reports from users that they get a macro parse error when trying to print - this worked okay in previous version.

This error does not occur from within QlikView - only when users access the report and click the button via IE.

I changed the button to use the"Print Sheet" Action specifying my sheet...

Again this works fin in QlikView but not in IE - in IE nothing happens.

Anyone any ideas?

My gut feel is that we may have missed a setting on set up....

[vgutkovsky]

When you say IE, do you mean the IE Plugin or other clients? I believe that that particular action only works in the desktop client and the IE Plugin (not supported in java or ajax). If it's not working in the IE Plugin, try messing around with the Intranet security settings to allow scripting unsafe objects, etc.

Regards,

[pkelly · Accepted solution]

Have just found the issue...

As I said in my post, we have just upgraded to version 9.

What we didn't do was install the latest version of the IE plug in on our terminal servers.

We have just done this and it has solved our problem.