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mwoolf
Honored Contributor II

Accesspoint scroll bar issues for some users

Has anyone seen this issue before and knows a solution?

Scrool bar issues.png

3 Replies
mwoolf
Honored Contributor II

Re: Accesspoint scroll bar issues for some users

I should have added:

All users have the same version of IE and are using the QV Plugin

MVP & Luminary
MVP & Luminary

Re: Accesspoint scroll bar issues for some users

I think possible reasons could be a different resolution of the monitors (and also the global windows settings for zoom, antialiasing, cleartype and similar) or a missing font by some users so that they are replaced with a similar one.

Further I would remove (after a backup) the settings.ini from the user to exclude that any custom settings have an impact.

- Marcus

mwoolf
Honored Contributor II

Re: Accesspoint scroll bar issues for some users

Thanks for your reply Marcus.