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Hi,
I'm creating some text boxes to show high level metrics from Today & Yesterday. My data set has around 4 years of data in it. I have created 2 variables for Today & Yesterday:
LET c_Today = Date(Today());
LET c_Yesterday = Date(Today() -1);
My text box has the following expression in it:
=Count(DISTINCT{
<QueueInteractionsView.c_QueueGroup={'IT Service Desk'},
[QueueInteractionsView.IBeginTime_Date]=c_Today,
}>}QueueInteractionsView.IID)
It says "Expression OK" but the value '0' is returned. There is data in the DB for today, and the field 'QueueInteractionsView.IBeginTime_Date' is wrapped in 'Date' in the load script.
Any ideas why this is not working?
=Count(DISTINCT{
<QueueInteractionsView.c_QueueGroup={'IT Service Desk'},
[QueueInteractionsView.IBeginTime_Date]={'$(c_Today)'},
}>}QueueInteractionsView.IID)
or
=Count(DISTINCT{
<QueueInteractionsView.c_QueueGroup={'IT Service Desk'},
[QueueInteractionsView.IBeginTime_Date]={'>=$(c_Today)'},
}>}QueueInteractionsView.IID)
=Count(DISTINCT{
<QueueInteractionsView.c_QueueGroup={'IT Service Desk'},
[QueueInteractionsView.IBeginTime_Date]={'$(c_Today)'},
}>}QueueInteractionsView.IID)
or
=Count(DISTINCT{
<QueueInteractionsView.c_QueueGroup={'IT Service Desk'},
[QueueInteractionsView.IBeginTime_Date]={'>=$(c_Today)'},
}>}QueueInteractionsView.IID)
If you want to showcase both today's and yesterday count in,
In Different text boxes,
=Count(DISTINCT{ <QueueInteractionsView.c_QueueGroup={'IT Service Desk'},
[QueueInteractionsView.IBeginTime_Date]={'$(c_Today)'}>}QueueInteractionsView.IID)
=Count(DISTINCT{ <QueueInteractionsView.c_QueueGroup={'IT Service Desk'},
[QueueInteractionsView.IBeginTime_Date]={'$(c_Yesterday )'}>}QueueInteractionsView.IID)
In Same text box,
=Count(DISTINCT{ <QueueInteractionsView.c_QueueGroup={'IT Service Desk'},
[QueueInteractionsView.IBeginTime_Date]={'>=$(c_Yesterday )'}>}QueueInteractionsView.IID)
Thanks for your help.
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