Error 1053: The service did not respond to the start or control request in a timely fashion

[NZFei]

Hi guys,

I can see Qlik support has published an article for this issue here https://support.qlik.com/articles/000006882

It explains how to solve it when QlikView server service is down, or when QlikView distribution service is down.

In my case, it is the QlikView directory service connector (DSC) that cannot be started. (It used to work well for many years but suddenly one day it stayed at "starting" status forever). If I manually kill the process and restart the service, it will show the 1053 error.

Can anyone please help me? When DSC service cannot be started, how to solve it?

I have tried extending the time limit to start a service, and deleting the DSC folder but they don't help.

Thank you very much!

Fei

[Brett_Bleess]

Have you checked the DSC logs located in C:\ProgramData\QlikTech\DirectoryServiceConnector\Log by default to see what they are indicating, as there should be some messaging there to indicate what the problem may be?

The only other thing would be to likely try renaming the C:\ProgramData\QlikTech\DirectoryServiceConnector\ folder and that way when the service restarts it will recreate things, but you may need to recreate your DSP entries, but I believe the QMS should pass over to the DSC the information it has stored in the QVPR files.  If that does not work either, I would have to venture you have some bad information in the DSC related QVPR files there.  I would recommend opening a support case at that point if you are current on your product maintenance, so one of the Techs can have a more in-depth look at things.

Regards,
Brett

[NZFei · Accepted solution]

Problem solved by restarting the whole server.