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Specialist
Specialist

How do I update a named user's password on management console>

Hi, how do I update a named user's password on the management console?  I see the user on the Users tab and their cal and other information, but clicking/right-clicking all around doesn't lead me to where to update their password.  Thanks!

2 Replies
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MVP
MVP

Re: How do I update a named user's password on management console>

How do you authenticate this user? This determines where you need to look, e.g. AD or custom directory.

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Specialist
Specialist

Re: How do I update a named user's password on management console>

Thanks, someone here will have that answer and problem solved. ☺

(I just got access to MC today, only had documentation for CAL administration, and colleague walked in five minutes later needing a pw reset. We just clicked around in the console Users tab and found no options, so I posted here in case I was missing a basic menu in the MC somewhere. Your answer says my question’s not too dumb for me to go back and ask the boss’ boss. ☺)