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Line chart causes error: OUT OF VIRTUAL AND/OR LOGICAL MEMORY

Hi,

I know that there are lots of Threads about this error, but i could not find someone with the same problem:

I have a worksheet with only one single line chart. It only has one dimension (timestamp) and one simple expression (measurement value).

Now, if I open the worksheet via Accesspoint (IE Plugin) I get the error “OUT OF VIRTUAL AND/OR LOGICAL MEMORY, allocating 38.75 MB”

I get the error while the line chart is loading. The strange thing is, if convert the line chart to a straight table I don’t get this error. I also do not get this error if I open the line chart via Full Browser Version or Desktop Version. It seems that there is a conflict with the Plug-In or something?

Requirements

1 table with about 80m lines

Server: 65 GB, 6 core

Client Build Number: 11.20.12742.0

IE: Version 11

Plug-In Version: 11.20.0.0

I hope someone could help me.

Thank you

4 Replies
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MVP & Luminary
MVP & Luminary

Re: Line chart causes error: OUT OF VIRTUAL AND/OR LOGICAL MEMORY

Do you really need the timestamp as dimension or would be a date- and/or a time-dimension be sufficient? Then timestamps are needing a lot of resources. Another thought is to use a combi-chart (with lines or points) instead of the line-chart - maybe it handled it differently.

Quite often it's also useful to implement calculation-conditions to prevent that objects calculate all data over a very granular level n- maybe something like: getselectedcount(YearMonth) < 24.

- Marcus

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MVP
MVP

Re: Line chart causes error: OUT OF VIRTUAL AND/OR LOGICAL MEMORY

Have you tried to install the same IE client version number as used in the server?

It's recommended to keep IE plugin version and server version in sync.

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Not applicable

Re: Line chart causes error: OUT OF VIRTUAL AND/OR LOGICAL MEMORY

Hi Marcus,

unfortunately I need the timestamp because my calculation shows values exact to the second.

I also tried your thought about the combi-chart but I get the same error.

About the calculation-conditions i have to say that i pre-filter the date in the script back to four years and i want to show the whole four years.

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Not applicable

Re: Line chart causes error: OUT OF VIRTUAL AND/OR LOGICAL MEMORY

Hi swuehl,

I checked the version numbers again and actually they both (IE Plugin and QlikViewServer) have the same version number 11.20.12742.0

I just found out that the error massage comes from an Addon in IE11 called QlikOcx (as seen in the picture) but I don't know what this Addon is for?

09-05-2016 16-37-05.png