Mail Alert In QMC when a document reload failed or Sevice down

[kakani87]

Dear Folks ...

Actually i'm trying to implement alert in qmc when a document reload fails or service down

went through some blogs where it is mentioned to check with the alert option in QVS after  SMTP mail server setup done,
but not found option like alert after doing this .

The server is  publisher licensed.

Mail address is proper and checked with send test mail which was worked fine  

Here I'm sharing the screen

Can any one let me know how to setup alerts in QMC

[Peter_Cammaert]

Clear all "Override E-mail" fields in System->Setup->Mail Server, and enter (test) destinations in System->Setup->Distribution Services->Your Distribution Service->Alert Email. Then try again with killing a running task. Like Miguel said, if it works with the Test email, it will work with the System Administrators emails. But they won't work together.

[kakani87]

Miguel suggested me to check with the templates

Here in Email Alert Templates tab like attached below they are available, so i need to enter the details of the documents here ?

[Miguel_Angel_Baeyens]

You don't need to do anything. I mentioned because if you had modified anything, it could be the reason why the email for the failed task was not sent. If you haven't changed them, there is no need.

[kakani87]

Thanks a lot Miguel ...