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jeshwanth19
Contributor II

Nprinting server on Stopping Status

Hi All,

we're using Nprinting 16 to generate our reports.

Unfortunaely, our nprinting scheduler doesn't seems to generate reports on time. So, I thought of restarting the server and fix the issue.

But, when i tried to restart the server it has thrown me an error and went into Stopping status.

How to restart the server now. Could someone please help me to come out of this situation. As this is our PROD server, we are unable to generate the reports on time to the users.

Please do the needful.

Thanks in Advance.

Regards,

Jesh

4 Replies
Chanty4u
Esteemed Contributor III

Re: Nprinting server on Stopping Status

take downtime and Please contact the admin team to restart the server.

then after restart the services .

ashwanin
Valued Contributor

Re: Nprinting server on Stopping Status

Contact your system admin to restart server. If you are admin then try to restart again.

Highlighted
jeshwanth19
Contributor II

Re: Nprinting server on Stopping Status

Hi All,

I've found out the solution for this.

Just go to your command prompt

Get the PID of your service and force kill it using the below command

Taskkill/ PID [PID Number] /f

This will kill the process totally and then you can restart your nprinting service.

Thanks,

Jesh

Chanty4u
Esteemed Contributor III

Re: Nprinting server on Stopping Status

nice please close the thread by correct and helpful answers