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QV11 - Alert do not send email

Hi Experts,
I would like to know if anyone can help me. I have an alert configured, inside a qvw file, to send an e-mail every time an specific condition occurs (e.g. 20% sales variance) . It is configured as a "batch mode" and "on post reload" event.

I configured the e-mail properties inside the qvw and also no the qmc -> mail server.

When I put it on interactive mode it works perfectly. What makes me think that the problem is not with any part of e-mail configuration.

The idea is to send this e-mail just after the daily load process.

Does anyone knows where QlikView writes this specific log?

Many Thanks

1 Reply
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I forgot to mention that the qlikview user is member of QlikView Administrators and QlikView EDX windows groups.

Thanks