QlikView rejects changes after saving work

[hansdevr]

Do any of you have this problem?

Lately (QlikView V.12) rejects all changes to my dashboard, both in the visuals as in the load script. It occurs right after a save, or even just before saving!

Very frustrating, as you lose all work you have done in the last few hours!

It doesn't happen very often, just now and then, but I get tired pressing Ctrl+S 300 times per hour....

It happens both locally and while working with QlikView on RDS (from home).

[marcus_sommer]

Maybe a different user has opened the application, too and the last who saved the file will win.

- Marcus

[hansdevr]

You might think that, but I made sure this was not the case. It's in my personal folder, in the development section, and nobody even knows I was working on it. Thnx for the suggestion, anyway

[marcus_sommer]

I would check the timestamp of the files within the explorer after saving them and before closing QlikView - and then closing QlikView and checking again. It should give a clear hint if QlikView is the cause - I rather doubt it. After bigger work I would also copy one as a backup. Further helpful might be to enable the creation of copies within the user-settings in tab saving.

If QlikView is not the cause I would suspect problems with your storage, user profile or any security tool.

- Marcus

[hansdevr]

Hi Marcus,

I rather like your suggestion to create copies through user settings. Although: This morning QV reverted to an older situation WITHOUT saving or (re)loading, so I still suspect the cause to be QV...

I just saw a short blink on the screen and I got the old situation back (from an hour before).

[jerrysvensson]

Do you use -prj folder?

Anti virus?

[marcus_sommer]

If the file was really saved I don't see much possibilities how Qlik could revert to an older version - from a Qlik point of the view there is just one. If this really happens I would assume the cause rather by a security tool or any service (indexing, windows shadow copies and similar) which might block the current version and providing an older one. Therefore my suggestion with checking the timestamps.

Beside this which filesystem is used - AFAIK only windows is supported and no NAS.

- Marcus

[hansdevr]

Hi  Jerry,

- no prj folder;

- yes, we use anti-virus (of course!)

[hansdevr]

Hi Marcus,

Windows 10 was used. The file is stored on a server. Security runs through Sophos Protection.

[marcus_sommer]

Recently I saw a message about an incompatibility from Sophos and the last Windows updates ... Maybe google could deliver more details to it whereby I think other causes would be more likely.

- Marcus