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techvarun
Specialist II
Specialist II

QlikView server leased licence issue

Hi All,

I have a qlikview server licenced version which installed on domainA/ipaddress now I want to lease a licence for my qlikview desktop version which installed on domainB/ipaddress.

I have tried the option open in server using  alternate identity it is asking for password but after entered password it is showing the error as below

I am connecting to remote computer through mstsc.

Commu1.png

Commu2.png

11 Replies
techvarun
Specialist II
Specialist II
Author

Thanks in Advance

Clever_Anjos
Employee
Employee

Into UserId field put the whole DOMAIN\USERNAME

techvarun
Specialist II
Specialist II
Author

Yeah I did that but no luck

Clever_Anjos
Employee
Employee

Sorry for the silly question...

Are you sure you´re typing the password correctly and that account is not locked?

Peter_Cammaert
Partner - Champion III
Partner - Champion III

Is the computer domainB\IP-address on which the QV Desktop runs able to reach the machine domainA\IP-address? You can test this by performing a "ping serveripaddress", and by trying to open a share on the QlikView server.

Is the Windows Firewall on he QlikView server switched off, or does it allow connections to ports 80, 443, 4747 and 4780 from the machine running QV Desktop? You can test part of this by starting IE on the QV Desktop machine, and opening the AccessPoint.

Peter

techvarun
Specialist II
Specialist II
Author

Yeah password is correct and I am able to open the machine using RDC

techvarun
Specialist II
Specialist II
Author

While pinging from my machine it is showing "request timed out".

I will check the firewall status.

Peter_Cammaert
Partner - Champion III
Partner - Champion III

Windows servers by default allow ping (ICMP) replies. This may point at a network block. Is there some hardware between server and desktop machine that blocks traffic?

Did you try the IE+AccessPoint test on the QV Desktop machine? To open the AccessPoint landing page, you don't need a CAL (yet).

Peter

techvarun
Specialist II
Specialist II
Author

Disabled all firewalls on server now i am getting on different error message

Commu3.png