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Qlikview IOS app not working on 3/4G

One of our clients is having problems getting Qlikview IOS  app to work over 3/4G through Air-watch to deliver the app securely between the Trust and the mobile device. 


We have spoken with Air-watch and have checked our settings.  The Qlikview app works over Wifi but not 3/4G.  I have tried another app and it works perfectly through Air-watch over 3/4G and WIFI which is making us believe there is something going on with the Qlikview app. 


Have you experienced this problem before and do you have any solution/recommendation that we can try?

I am unable to find any docs. that cover this.

Any pointers folks?

Thanks in advance

Andy

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4 Replies
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Re: Qlikview IOS app not working on 3/4G

BUMP any takers?

we have a client who is trying to use the IPad Mobile app v 2.4 via Air-watch.

They can successfully connect from IPad / IPhone via safari / chrome over WIFI and 4g, but using the Mobile app, they can only connect over Wi-Fi, when attempting to connect via 4g they get the following error:

ERROR

Error Contacting Server

We do have a case open # 01006757, but are getting nowhere fast.

Can you offer any advice, or indeed confirm that “Mobile App > Air Watch > 4 g” is actually a supported configuration

Regards

Andy

vkr

PS Vinay I have also emailed you!



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Employee
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Re: Qlikview IOS app not working on 3/4G

Dear Andrew,

   Does this problem was fixed?

   Take a look on this help:

Deploying the Qlik Sense Mobile app using AirWatch ‒ Qlik Sense

Ricardo Gerhard
OEM Solution Architect
LATAM
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Re: Qlikview IOS app not working on 3/4G

Cheers Richardo,

do these point apply to QLIKVIEW mobile in addition to Qlik Sense Mobile?

Best regards

Andy

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Employee
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Re: Qlikview IOS app not working on 3/4G

Sorry Andrew, this configurations is only available for Qlik Sense.

I believe currently Qlikview doesn´t support Airwatch.

Regards.

Ricardo Gerhard
OEM Solution Architect
LATAM