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Qlikview Offline Service - Bookmark created and not visible

Hello Guys,

I'm trying to use the offline service in a specific document, which have 11 Mb. I've succeed in other documents (sample of the server), but this isnt working.

Made all configurations on server, and when i create the bookmarks (i have 20 bookmarks, just testing. 18 created on mobile and 2 in QVW desktop) and click on download, appears that none bookmarks exist.

This document have section access, which i'm using the admin login. This document have more than 40 fields, but in the reference manual, it dont says nothing about limit of fields.

Somebody know what is happening?

In page 15 of Reference manual (attached), it says:

"Navigate within the downloaded list box for up to 40 rows of data (configurable)."

Where do i configure it?

Thank you!