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Urgent: Installation problem with Qlik vers. 8.5 on Windows 7

Dear all,

I'm trying to install 8.5 on W7 but the exe wizard program doesn't start .

After the first wizard form, clicking on forward button, the following error appears:

"Installation ended prematurely becouse of an error".

Many thanks

Giovanni

6 Replies
Not applicable
Author

Try custom install.

I had the same problem on a Vista machine. Complete failed but Custom worked.

Karl_Humma
Employee
Employee

In some cases you have to right click and run as administrator.

/Karl

Not applicable
Author

Thanks,

I've jet tried but it doesn't work.

An old post signaled to modify vbscrip.dll within system 32 directory but it's seems to me a real strange suggestion also becouse W7 don't give you any possibility to change the standard files.

Is it possible to download from somewhere the 8.5 version for 64 bit machine so that I would try to install it and check if the problem remains the same ??

Bye

Giovanni

Not applicable
Author

Excuse me , but what do you intend with Custom Install ??

Tanks , Giovanni

Karl_Humma
Employee
Employee

actually that old post was from me. It was for msi. Basically because of security restrictions in win 7 and Vista you have to register the vbscript.dll to run msi packages. Not sure that would help here as we do not deliver .msi installers anymore.

The link is http://www.qlik.com/download . You will have to login to unlock the older version of qv. If you are unable to install anything other than v9 then you will have to contact your Account Manager where you purchased qv.

/Karl

Not applicable
Author

My bad, didn't read the post correctly. Sorry about that.

Jerry