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subhasmita_kar
Contributor

Values get off / shows zero

Hi Experts,

I have a calculation which considers YTD logic which shows value, but randomly sometimes values get off and shows zero(which actually has some values) .

Without knowing the root cause and as a solution, I ask admin team to delete the .shared file and refresh the task. And it resolves my issue for that time being. But the issue happens regularly which bothers the users.

Has anyone faced this weird kind of issue? do you have any permanent solution to this issue?

Any suggestion/ help is appreciated.

Thanks,

SK

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1 Solution

Accepted Solutions
subhasmita_kar
Contributor

Re: Values get off / shows zero

Sorry, I could not able to upload any image because of the security reason.

But this issue got resolved, as there was some hidden field which was being selected and locked which was resulting the Revenues to turn into zeros. Anyways thanks for the suggestion and help!

View solution in original post

4 Replies

Re: Values get off / shows zero

I don't believe, The main reason may get off is there must be not having values on that filter. Could be only one reason is that. Can you try using Table box for testing and let us know to find the root cause

Before develop something, think If placed (The Right information | To the right people | At the Right time | In the Right place | With the Right context)
subhasmita_kar
Contributor

Re: Values get off / shows zero

As I said, this column is a calculated one with year to date logic. This has definitely value in it which appears after refreshing the task.

Re: Values get off / shows zero

Even though, It won't. Can you explain with images at least.

Before develop something, think If placed (The Right information | To the right people | At the Right time | In the Right place | With the Right context)
subhasmita_kar
Contributor

Re: Values get off / shows zero

Sorry, I could not able to upload any image because of the security reason.

But this issue got resolved, as there was some hidden field which was being selected and locked which was resulting the Revenues to turn into zeros. Anyways thanks for the suggestion and help!

View solution in original post