Webserver is not starting

[#1]

Guys,

I have installed Qlikview 11

All services are running fine except webserver.

Webserver doesn't start.

When I checked the log it says :

Service cannot be started. System.Xml.XmlException: The 'GetWebTicket' start tag on line 47 position 6 does not match the end tag of 'Authentication'. Line 50, position 5.

    at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args)

    at System.Xml.XmlTextReaderImpl.ThrowTagMismatch(NodeData startTag)

    at System.Xml.XmlTextReaderImpl.ParseEndElement()

    at System.Xml.XmlTextReaderImpl.ParseElementContent()

    at System.Xml.XmlSubtreeReader.Read()

    at System.Xml.XmlSubtreeReader.Read()

    at PIX.QVWebServer.AuthenticationConfig.ReadXml(XmlReader reader)

    at PIX.QVWebServer.QvWebServerConfig.ReadXml(XmlReader reader)

    at PIX.QVWebServer.QvWebServerConfig..ctor(XmlReader reader)

    at QlikView.AccessPoint.Settings.LoadConfigData()

    at QlikView.AccessPoint.HttpServiceComponent.Init(String[] args)

    at QlikView.AccessPoint.HttpServiceComponent.Start(String[] args)

    at QlikView.AccessPoint.AccessPointServer.OnStart(String[] args)

    at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object s...

System.Xml.XmlException: The 'GetWebTicket' start tag on line 47 position 6 does not match the end tag of 'Authentication'. Line 50, position 5.

    at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args)

    at System.Xml.XmlTextReaderImpl.ThrowTagMismatch(NodeData startTag)

    at System.Xml.XmlTextReaderImpl.ParseEndElement()

    at System.Xml.XmlTextReaderImpl.ParseElementContent()

    at System.Xml.XmlSubtreeReader.Read()

    at System.Xml.XmlSubtreeReader.Read()

    at PIX.QVWebServer.AuthenticationConfig.ReadXml(XmlReader reader)

    at PIX.QVWebServer.QvWebServerConfig.ReadXml(XmlReader reader)

    at PIX.QVWebServer.QvWebServerConfig..ctor(XmlReader reader)

    at QlikView.AccessPoint.Settings.LoadConfigData()

    at QlikView.AccessPoint.HttpServiceComponent.Init(String[] args)

    at QlikView.AccessPoint.HttpServiceComponent.Start(String[] args)

Anybody faced this issue before. Please help

[kevinpintokpa]

Did you ever solve this issue?  I have run into it too.

[stevegimbrollmt]

Yes I just upgraded to the latest version and having that issue

[#4]

http://community.qlik.com/message/172662#172662

Have a look at this. It worked for me.

After installing the latest Service release the webserver would not start anymore.

I uninstalled the QV Server components and then deleted the WebServer-folder at C:\ProgramData\QlikTech.

After reinstalling everything the webserver service would start as normal.

Hope this helps.

best regards,

Benedikt