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idogridish2
Creator II
Creator II

everything is falling apart

Hi, Guru Masters of universe.

I have a big problem with my QMC,

All of my scheduled Jobs are failing.

everytime i get a different error:

sometimes i get : Document open call failed. The document might require username and password.

sometimes : Failed to allocate new QlikView Engine. Retrying! Current usage count=1 of 10 (of type non-reader).

in the task manager i see 11 QVB's running but in the QMC nothing is running (see screenshot)

2016-09-05_1553.png

Please help me

8 Replies
saimahasan
Partner - Creator III
Partner - Creator III

Can you restart the services once and try again

idogridish2
Creator II
Creator II
Author

Hi saimahasan,

I tried that it is not a solution for the long run.

thanks.

Peter_Cammaert
Partner - Champion III
Partner - Champion III

First check your environment. Is your machine running put of memory or disk space? Is there any plausible cause for your entire reload setup to fail in this way on this scale?

Kill all 11 QVBs (they aren't doing anything anyway - 0% CPU) and then restart the Distribution Service. If your QMC still doesn't track tasks in a correct way, restart the QMS service as well.

Try to figure out why this is all happening.

agomes1971
Specialist II
Specialist II

Hi,

was any change of password in that server that is a reference in the services?

HTH

André Gomes

idogridish2
Creator II
Creator II
Author

I dont think so, how can i check?

agomes1971
Specialist II
Specialist II

Hi,

well if any password was changed the IT Support should tell you something!

Please see this

Problem: Error Document open call failed. The document might require username and password.

HTH

André Gomes

idogridish2
Creator II
Creator II
Author

Hi Guys,

After monitoring my server i can see that the QVB's are not closing them self after finishing,

they just add up until no new task can run.

any ideas??

idogridish2
Creator II
Creator II
Author

Please, someone knows why is this happening?

i still has the issue..Please someone?