reload task failed see the event log below

[SunilChauhan]

hi,

I have schedule a job on publisher and it getting failed in few second.its seems like it is not able to open file to load

2014-03-26 04:17:55	2014-03-26 04:17:58	4	700	Information	Debug: Entering CNTService::ServiceMain()
2014-03-26 04:17:55	2014-03-26 04:17:58	4	700	Information	Debug: CNTService::SetStatus(1675696, 2)
2014-03-26 04:17:55	2014-03-26 04:17:58	4	700	Information	Debug: CNTService::SetStatus(1675696, 4)
2014-03-26 04:17:55	2014-03-26 04:17:58	4	700	Information	Debug: 2 CPU cores found in 2 CPUs
2014-03-26 04:17:55	2014-03-26 04:17:58	1	300	Error	Logon: Anonymous logon failed: L.
2014-03-26 04:17:55	2014-03-26 04:17:58	1	300	Error	Account: Failed to create account IQVS_xmsd0xxx, The account already exists.

[ashfaq_haseeb]

Hi Chauhan,

Did you somehow changed Machine name of some components like CPU core, or ram from your machine?

Did you schedule task from service account logon?

Is you QlikView hosted on VM,

is it SAN or NAS?

Regards

ASHFAQ

[SunilChauhan]

Not change machine name of components nor RAM

No I am not schedule using service account

No

simple not using SAN or NAS

[ashfaq_haseeb]

Hi,

Try to loging with the service account and schedule task.

Let me know if it works?

Do you have any antivirus software running?

Regards

ASHFAQ

[SunilChauhan]

its not working when i have created using service account also.

mcfee is installed on the system. but i dont thing it could be problem . as it is running on other server

[ashfaq_haseeb]

Hi,

Can you run tasks manually?

Did you try to enable document log and check what does document log says?

Do you have some firewall enabled if yes try by disabling fire wall or open relevant ports.

If you have Mcafee running then try by omitting below folder from scanning.

C:\ProgramData\QlikTech

Regards

ASHFAQ

[#7]

Check the Task Log for error Message to see what is failing. It could be McAffee, ensure it is not blocking file access. Need to see Task error for a better understanding.

[SunilChauhan]

Thanks for your kind reply

mcfee is not a problem.

here i am able to open application mannually.

but using task it can not be open to Reload.

what could be reason for this?

[ashfaq_haseeb]

Hi,

Can you look at Document Log,

Qlikview Logs, Task logs, Eventviewer Logs.

What does each of them says?

Regards

ASHFAQ

[#10]

We need the Task Log to see what is happening with the Task and where the error comes up