search doesn't appear when typing in a dropdownlist

[Anonymous]

When using dropdown fields (of multiple dropdown fields) the user can search for a value by typing in a search value.

I have 1 user which can use the dropdownlist but the search by typing doesn't work.

Has anyone had this before?

[m_woolf]

Are all users using IE? If yes, check the problem user's install of the QV Plugin.

[Anonymous · Accepted solution]

All our users use the IE Plugin provided by the Citrix server, so all of them use the same.

I solved the issue, but cannot explain why it is solved.

I removed the user from the distribution ... distributed it ... then added the user to the distribution and distributed it ...

Problem is gone