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doherja
Contributor III
Contributor III

Authentication code for Survey Monkey in Web Connectors

Hi, could you tell me where this comes from?  (See picture)

Untitled.png

It is apparently not the same as the six-digit code that is sent when you connect from a new device (at least that didn't work in my case).  Thanks

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1 Solution

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doherja
Contributor III
Contributor III
Author

I feel silly about losing so much time on this.  You have to 

  1. Click Authenticate button
  2. Copy the code that appears in a new window
  3. Return to the first screen, paste it, and press the button again

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2 Replies
doherja
Contributor III
Contributor III
Author

I feel silly about losing so much time on this.  You have to 

  1. Click Authenticate button
  2. Copy the code that appears in a new window
  3. Return to the first screen, paste it, and press the button again
rponichtera
Contributor
Contributor

I have done the above to correct my problem but it does not work. i have tried and all I get back is a table that says Authenticated False; Error_Message No Access_token found. Any idea about what to do next?