How can MacOsX users authenticate with Qlik Web Server using NTLM / AD authentication?

[enichante]

Hello everyone!

We have a few users who work on MacOsX with Safari. Since Qlik offers no QlikView client for MacOsX, they need to use Qlik Web Access. But it won't let us authenticate.

We have Qlik Web Access configured. It works and lets me and other users authenticate if we use a Windows computer with a variety of web browsers, including Edge, Chrome, and Firefox. We are using HTTPS with self-signed certificates for the web server.

We offer 2 ways in: via the office VPN and from the outside world. Both work for Windows users and fail for MacOsX users.

The Qlik authentication service is configured to read our Active Directory. All users are members of that AD. We have no other users. We have tested and concluded it works and can authenticate users just fine, whether they use Qlik Web Access or QlikView client, as long as their computer runs Windows.

Qlik Web Access authentication challenge uses the default browser challenge: no custom page.

We have configured a MacOsX machine (mine) to allow NTLM, Kerberos, and AD integration, in both Safari and Firefox.

Everything we tried thus far has failed.

We have a support case open with Qlik support about this. They've been researching this for 2 weeks and seem baffled.

How can MacOsX users authenticate with Qlik Web Server using NTLM / AD authentication?

[Chip_Matejowsky · Accepted solution]

Hi @enichante,

Have you reviewed the Qlik Help entry Authentication? By default, QlikView only interacts with Windows using the appropriate APIs in the background, allowing Windows to carry out any authentication attempts and passing that information to the QlikView system.  QlikView allows for a number of 3rd party, custom authentication methods to be implemented, which may leverage an Identity Provider (IdP) of choice. Refer to the attached Customized Authentication.pdf for some methods and high level configuration examples.  Please note, many aspects of this integration is limited to best-effort support from Qlik Technical Support.  So you may need to reach out to your Qlik account manager to schedule an engagement with Qlik Consulting - see article How and When to Contact the Consulting Team?

Best Regards

[Daniele_Purrone]

Hi @enichante , when it comes to Firefox, have you followed these instructions?
Please, ping me in private your case number. Thanks!