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Access Point Error- "Message :No Server"

Dear team,

Anybody is having the any idea about the below mentioned error on access point.

"Message :No Server".

Also in Windows event log am getting below mentioned error for all qlikview services while restarting.

"System.Exception: The communication with QlikView Server failed (TimedOut)! || at QlikTech.NetClient.QvClient.GetMessageDataFromSocket(Byte[] buffer, Double timeout) || at QlikTech.NetClient.QvClient.GetMessageSizeFromSocket(Double timeout) || at QlikTech.NetClient.QvClient.Execute(Byte[] request) || at QlikTech.NetClient.QvClient.Execute(String request) || at Wrappers.QVSWrapper.CallFunction(String methodName, String iStartElement, String iStartAttribute, IXmlSerializable arguments, IXmlSerializable outpar, String& message, Byte[][] attachments) || at Wrappers.QVSWrapper.GetAdminDocList(eDocumentListType i_ListType) || at QMSBackendCore.Communication.QlikViewServer.GetAdminDocList(QlikViewServerResource qvsResource, eDocumentListType listType) || at QMSBackendCore.Service.ServiceImpl.GetUserDocumentList(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.CacheDocumentAvailable()"

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Re: Access Point Error- "Message :No Server"

That usually means that the QlikView Server service cannot communicate with the QlikView Web Server service (QVWS or IIS). So some steps to troubleshoot the issue:

  • Are all services running with the same account?
  • If they are in separate machines, does the service account has local admin access to each other QlikView server component?
  • Using QlikView Desktop and the service account, can you open the documents via QVP (File > Open In Server)?
  • If IIS is present, is QlikView Web Server service shut down and vice versa?
  • Does it work if you change the name server by the IP address in the QMC?
  • Is port 4747 open inbound and outbound it all servers and clients (check ports here)?

If all the above fails, I would recommend to contact Qlik Support.

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