Access Point is not available Due to Unknown Error

[#1]

Hi Folks ,

I am facing unexpected problem with Qlikveiw Accesspoint (Access Point not available) please see attached snap shot .

This is happening on frequent basis if I restart .QVS

everything will be fine but again after some day same error .

• There is no Performance issues on server (server RAM utilization is almost 40 % )
• There is no issue with port 80, port 4780 , no antivirus and no issue with firewall security.
• IIS is not installed Using Qlikview web server .

I have checked in Web server log file the common error occurs was:

Error

Request failed: The specified network name is no longer available

Error

Request failed: Bytes to be written to the stream exceed the Content-Length bytes size specified.

Error

Request failed: An operation was attempted on a nonexistent network connection

but same error was also available in log when access point was working fine .

Management Services LOG :

This is last four line of log file showing everything is fine and QMS web server started successfully .

2/20/2014 10:49:54.	Information	Attempting to start frontend web server...
2/20/2014 10:49:54.	Information	Starting QMS web server on port 4780
2/20/2014 10:49:54.	Information	QMS web server started successfully
2/20/2014 10:49:54.	Information	Initialization complete, entering main loop...

Distribution services LOG :

Error

The task "Trickle Polling" failed. Exception:

This error is in Log file.

Please specify where exactly I should focus to resolve this issue and why is it happening ?

If any body know will be great help

Thank you in advance !!

[Anonymous]

Hi Tom,

Did you upgrade Qlikview to new version?

[#3]

No upgrade is done on server.

Complete Qlikview environment is stable .

[Peter_Cammaert]

Where did you put the snap shot?

Peter

[#5]

I am unable to share Snap Shot with you but error is like

Internet explorer Cannot display web page

[Diagnosis Error] (Button)

I hope you understand .

Thank You !!

[Anonymous]

Hi Tom,

did you find the solution? We have the same problem / the same error messages and we can’t find the reason for it.   Our QlikView Version is 11.2 SR5.

Ausra

[arish_delon]

Hi Tom and Ausra Ziliomyte

Were you able to solve this issue?

I see these error too. I am thinking from moving to 11.2 SR5 to 11.2 SR12.

I have 300 user hitting the access point. I did not experience Access point failure. However periodically the Server will hang and i would require to reboot the Server and Restart Qlikview Services.

I am suspecting memory leak. Some process is hogging 100% resources.

I have opened a ticket with Qlik, HP and Microsoft.

Please share your experience on this matter...

Much Appreciated.

Regards,

Arish

[gainkarthi]

Guess some of your documents occupying more memory.

You should find and address them.