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Access point unreachable on Amazon server

Hi ,

I have deployed QlikView server on an Amazon EC2 instance and its working fine but unreachable through the internet. I have opened all the ports to allow communication between the server and my machine, and I am able to ping the server without issues. But while trying to open the access point by writing http://[Public IP]/qlikview/index.htm , I just get the error message 'The connection has timed out'. I tried it several times with different combinations of settings in the QV Server and Web Servers in the QMC but not working so far. There are sufficient Session CAL's available as well.

Any help in this regard will be appreciated.

Thanks !

Varun

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1 Solution

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Re: Access point unreachable on Amazon server

Hi Ashfaq,

Thanks for looking. I was able to figure this out, it just required the installation of the IIS Web Server on the EC2 instance.

Regards,

Varun

7 Replies

Re: Access point unreachable on Amazon server

Hi,

Are port 80, 4747, 4774  opened?

Have a look  at below document on all other relevant ports.

http://community.qlik.com/docs/DOC-6500

Regards

ASHFAQ

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Re: Access point unreachable on Amazon server

Hi Ashfaq,

Thanks for the reply. From the security settings I have opened all the required ports but still it's not accessible. I am able to ping the server without issues. I guess the problem is somewhere else.

Kind regards,

Varun

Re: Access point unreachable on Amazon server

Hi,

Can you post QlikView Server Event logs to look at.

Regards

ASHFAQ

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Re: Re: Access point unreachable on Amazon server

Thanks for replying Ashfaq. Please find the log file attached. This file must contain few instances when I was able to access the Access Point from localhost via RDP, but I tried from outside and Access Point is not accessible. Dropbox - 20141201.txt

Kind Regards,

Varun

Re: Access point unreachable on Amazon server

HI,

I think you need to take help from Network team to check if traffic is redirected to server ?

Regards

ASHFAQ

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Re: Access point unreachable on Amazon server

Hi Ashfaq,

Thanks for looking. I was able to figure this out, it just required the installation of the IIS Web Server on the EC2 instance.

Regards,

Varun

Re: Access point unreachable on Amazon server

If it answer,

Please close the thread by selecting appropriate answers.

Regards

ASHFAQ

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