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alan_grn
Contributor

AccessPoint crashes IE

We have a user who is using IE6 and QV9.

Sometimes when she logs on to Accesspoint she gets the following errors:

Error message:
1. A general Internet explorer error, "Internet Explorer has encountered an error and needs to close..."
2. QWW error: Failed to open document, file not found.
Has anyone seen this before?
3 Replies
Not applicable

AccessPoint crashes IE

It is preferrable to Use IE7/8 for Qlikview 9.

Did the end user tried opening the same document in IE7/8 or any other browser?

If the problem is not getting resolved in IE7/8, Is the file distributed successfully for this user in Qlikviiew Accesspoint? Pls check.

alan_grn
Contributor

AccessPoint crashes IE

Thanks. As for version 10 what version of IE should we be using?

deepakk
Valued Contributor III

AccessPoint crashes IE

IE7 or higher

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