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naziralala
New Contributor III

Accesspoint Extranet Error

Hello All,

A new AD account is created.

Session cal is assigned to the user.

There is a single app, used only by that user.

Can anyone help me to resolve this error.

The error box says"Message from webpage"

The error is

"! failed to open document, you do not have access to this document"

Thanks.

6 Replies
Employee
Employee

Re: Accesspoint Extranet Error

HI,

Get the NTFS permissions on the file for that user.

Bill

naziralala
New Contributor III

Re: Accesspoint Extranet Error

I have already done that, i.e. Properties==> security and assigned that user..

Is there anything else that needs to be done.

Thanks.

Arjunarao
Honored Contributor II

Re: Accesspoint Extranet Error

Hi,

Try with this configuration.

Hope this will help you.

Capture.PNG

naziralala
New Contributor III

Re: Accesspoint Extranet Error

Hi,

Upon trying these settings, I get the following error:

Some settings were not saved.

Selected Authentication Level is denied by Licence.

Please guide...

Thanks.

Arjunarao
Honored Contributor II

Re: Accesspoint Extranet Error

Hi,

Check this thread. Hope this will help you.

LDAP access configuration

naziralala
New Contributor III

Re: Accesspoint Extranet Error

Hi,

This will have to be done by Admin who created the AD account? I mean Change the default settings of AD account?

Thanks.