Our users are getting following error " Acess Denied: The Server (QVS) has no USER CAL for your account. Please contact your system administrator! " while trying to access Analytic link.
We have 10 liscenses out of which 3 are consumed but still users are getting these error.
may be no of cal assigned to a application is less than users using
if you increase it by one it will resolve your problem.
qmc-> user document-> click on qvw and assing cal should increased to one
you can assign same use using
qmec->System->licences->client Access licenses->assigned cal->New user -> domainname\username-. apply
hope this helps
Here is exactly what we are facing:
Version of the Qlikview Server : 8.50.6299.5
Problem Description: Customer has 3 Named User CALs. All the 3 CALs are assigned to t-nihar, Naveen and Arun .
After all the user CALs get assigned the Document CALs are used to view the qvw file.
Customer has 747 Document CALs.
The problem is that after the named user CALs have been assigned the CALs are not fetched from the Document CALs.
And except the 3 users (T-nihar, Naveen and Arun) the other users face the access denied error on opening the document
Also the Document CALs Tab and System tab are not seen in the Qlikview Server Management Console .
Any further suggestion.
Your problem is that you are running 8.5. Document CALS were not supported until Version 9. In 8.5 there was a version of License call Q4C and it was a special license. So, to use Document CALS you will have to move to a newer version of QVS.
Also, version 8.5 is no longer supported.