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Not applicable

Ajax plugin issues - urgent

Hi,

I am currently having issues while viewing a QlikView dashboard using Ajax client.

We have a graph in which I am using a group as a dimention and users can drill down the group to three levels (country, state and city). This drill down (by a double click) is working fine when we view the dashboard using IE plugin. But when I view this using Ajax it is not working.

I am using IE 8 and QLikView 10 on the server.

Do I need to do any configuration on the server?

Regards,

Murali

1 Solution

Accepted Solutions
vgutkovsky
Honored Contributor II

Ajax plugin issues - urgent

Ah, my guess in that case is that it's a bug. Are you on the latest SR? If not, please upgrade. If you are, then I would suggest you open a support ticket via support@qlik.com and describe the problem (it would be helpful to mention that it's working from a listbox selection).

Regards,

8 Replies
vgutkovsky
Honored Contributor II

Ajax plugin issues - urgent

Murali,

I'm not sure about double-clicking, but as far as I know the normal drill-down functionality works in AJAX (just be single clicking a dimension or reducing selections to only 1 dimension outside the chart). Can you please confirm whether or not it's working if you do it that way?

Regards,

Not applicable

Ajax plugin issues - urgent

Vlad,

Single click also doesn't work.

Regards,

Murali

vgutkovsky
Honored Contributor II

Ajax plugin issues - urgent

How about reducing your current drill-down dimension to only 1 value outside the chart (with a list box, for example)?

Regards,

Not applicable

Ajax plugin issues - urgent

Hi Vlad,

The problem I am having is it is working with IE plug-in. So I would prefer to investigate any configuration options to get it working on Ajax.

It would be very helpful if some one could help me with any thing I am missing in server side configuration?

Regards,

Murali

vgutkovsky
Honored Contributor II

Ajax plugin issues - urgent

Murali,

I am trying to help. I'm not suggesting you change your QVW. Just click a single dimension value in a list-box and see if that drills down your chart (rather than clicking in the chart). If it works, it might be an AJAX bug.

Regards,

Not applicable

Ajax plugin issues - urgent

If I add a list box then the graph does go to that level.

But clicking on the graph doesn't drill down to the lower levels.

vgutkovsky
Honored Contributor II

Ajax plugin issues - urgent

Ah, my guess in that case is that it's a bug. Are you on the latest SR? If not, please upgrade. If you are, then I would suggest you open a support ticket via support@qlik.com and describe the problem (it would be helpful to mention that it's working from a listbox selection).

Regards,

harleen_singh
Contributor III

Re: Ajax plugin issues - urgent

Is this problem solved??

i am using qlikview 11

thanks

Lavi

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