Alerts not working

[ali_hijazi]

Hello

I've got QlikView server for Windows server 2012

I've setup the SMTP mail server in management console and the test email was sent successfully

Now I added an alert to send email whenever a task fails; however this is not working

any idea why?

Please advise

[francoiscave]

Hi Ali,

Have you fill your adress mail in the Tab Alerts (System/Setup) ?

François

[saumyashah90]

have checked on this for SMTP just to be sure

http://community.qlik.com/docs/DOC-5076

[saumyashah90]

see one condition

1)SMTP server problem->Connection failed error

2)Alert condition not proper->wont show error alert

[ali_hijazi]

I've setup the SMTP and i was able to send a test email successfully

however the Alerts are not working when a task fails to reload

[saumyashah90]

Alerts will work on two condition

1)Successful reload

2)On Open

[ali_hijazi]

Yes indeed and the test email was sent successfully by QlikView

[#8]

Did you configured under "User Preference --> Mail" also...

Plz fill and check once again.

Karthik

[sudeepkm]

If you have not already used these steps then  it may help.

1. Login to QMC as System Admin

2. Go to System tab > Setup

3. Expand Distribution Services . Select Server Name/Host

4. On the right panel go to Alert E-mail tab

5. Provide Email ID and click Apply

[francoiscave]

Hi Ali,

what's up about your problem ?

Have you need some help ?

François