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dafnis14
Not applicable

AppCrash on Windows Server 2012

Hi All,

I am getting  error messages when a batch task is performed by a system scheduler.

The task was running fine until today.

The task opens a document with a variable as a parameter.


The configuration is as follows:

Windows Server 2012

QV Server version: 11.20.12577.0

Desktop version: 11.20.12664.0 SR9

The following messages appeared:

Problem signature:

  Problem Event Name:                        APPCRASH

  Application Name:                             Qv.exe

  Application Version:                           11.20.12664.0

  Application Timestamp:                     545760a7

  Fault Module Name:                          ntdll.dll

  Fault Module Version:                        6.3.9600.17415

  Fault Module Timestamp:                  5450559e

  Exception Code:                                  c0000005

  Exception Offset:                                000000000005925b

  OS Version:                                          6.3.9600.2.0.0.400.8

  Locale ID:                                             1037

  Additional Information 1:                  a824

  Additional Information 2:                  a8246ba26b9c8432b80fab90807e66d1

  Additional Information 3:                  7720

  Additional Information 4:                  7720724867d656838da0981a24c8bf8a

Faulting application name: Qv.exe, version: 11.20.12664.0, time stamp: 0x545760a7

Faulting module name: ntdll.dll, version: 6.3.9600.17415, time stamp: 0x5450559e

Exception code: 0xc0000005

Fault offset: 0x000000000005925b

Faulting process id: 0xe1ad4

Faulting application start time: 0x01d019d93c424d5f

Faulting application path: C:\Program Files\QlikView\Qv.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: be43e155-85cc-11e4-80dd-005056a67cfd

The second attempt to perform the task manually:

Faulting application name: Qv.exe, version: 11.20.12664.0, time stamp: 0x545760a7

Faulting module name: clr.dll, version: 4.0.30319.34014, time stamp: 0x52e0b86c

Exception code: 0xc0000005

Fault offset: 0x000000000044283f

Faulting process id: 0xe6200

Faulting application start time: 0x01d019db9298b4c2

Faulting application path: C:\Program Files\QlikView\Qv.exe

Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll

Report Id: 118efe42-85cf-11e4-80dd-005056a67cfd

Appreciate some help in resolving this.

Thanks!

7 Replies
vinay_hg
Not applicable

Re: AppCrash on Windows Server 2012

can u able to open the application directly, i mean without schedule? if yes just reinstall your dot net frame work 4.0 again.

Not applicable

Re: AppCrash on Windows Server 2012

First you have to have the same QV release for Desktop and Server.

Second install MS fixes for dotNet.

Third:  recreate the task from scratch.

Feel free to contact me if you need further help.

Francesco

dafnis14
Not applicable

Re: AppCrash on Windows Server 2012

Hi Francesco,

Seems that it's not possible to install desktop SR8 on Windows Server 2012.

You have to install: Win2012andUp.exe for both Server & Client.

Therefore, the desktop is SR9, while the server is SR8.

Can you refer to that?

I will try the other 2 recommendations.

Thanks!

mongolu
Not applicable

Re: AppCrash on Windows Server 2012

Hello.

Can you please tell us if you solved your problem?

I'm interested in this.

atsushi_saijo
Not applicable

Re: AppCrash on Windows Server 2012

I have experienced simlar error this morning in the context of NPrinting. It appears it is license leasing. In my case, the existing QV client was not assigned with individual license key, but was leasing from QV server. By chace, when no administrator accessed to the QV client for 7 days, it loses license, and NPrint has trouble opening QlikView application. I duly input the independent license key, so that it would not abend.

thenextlevel
Not applicable

Re: AppCrash on Windows Server 2012

I recently experienced a similar problem on Windows Server 12 R2  with QlikView 12.1 SR8.

I rebuilt the batch from scratch and it solved my problem.

thomas_ammann
Not applicable

Re: AppCrash on Windows Server 2012

Is there a fix for this? I'm experiencing a similar problem on Windows Server 12 R2

Message=Faulting application name: Qv.exe, version: 12.20.20700.0, time stamp: 0x5b28af8b

Faulting module name: clr.dll, version: 4.7.3163.0, time stamp: 0x5b58f479

Exception code: 0xc0000005

Fault offset: 0x00000000005dfecc

Faulting process id: 0x4df0

Faulting application start time: 0x01d466e8855dca46

Faulting application path: C:\Program Files\QlikView\Qv.exe

Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll

Report Id: d36d83e6-d2db-11e8-8105-d89d67324094