Application not opening at Access point level

[dhanu_today]

Hi All,

I am  getting the below issue when the user try to open the application at access point and the user is a document cal user.

The application is opening some times and frequently we are getting the same issue and the the browser using is IE 6 and the same error is happening diffrent versions as well.

Plz help the same and attached here the screen shot as well.

Thanks in advance,

Dhanu

[Anonymous]

Hi Alok,

I am seeing that this error is occuring most with QV 11.2 version

can you try one thing go to QV Management Cocsole

there System -> set up

expand QV sever nod and select qvs@localhost in General tab there is section of Link Machine name

ust provide IP address of QV server

anant

[#3]

Hi Anant,

Thanks for your reply,

but i have done with that steps as well.

issue could not resolved.

dhanu today in my case i have to restart the services. then only i am able to access smoothly.

but if i did not restart the services until & unless it could not get resolved.

[amit_saini]

Hi Dhnau,

You are facing this problem because of Assigned CALS. Please follow this path:

1. Go to Qlikview Management Console
2. Go to system.
3. Select Licenses option under System.
4. Select Qlikview server option under licenses and than you will be having list of users under assigned CALS.
5. Remove old users (30 days older) which are no in touch from last 30-40 days.

Hope this will help you.

Thanks,

Amit Saini