Authentication issue - Access Point

[raghavsurya]

Hi All,

We are trying to implement qlikview server in one of the client's location. We are getting an error message as "Authentication Failed" while trying to login to Access point.

We have tried to connect after changing the security setting of internet explorer to prompt for username and password. Even then, the error message appears before the username and password is prompted.

Can you please help us to resolve this issue.

Regards,

Raghav

[#2]

Not sure if that was helpful answer. What exactly was the issue?

[#3]

Hi,

is problem fixed? We exactly have same error Message(no User)..

Webserver log:

7/4/2013 10:58:08.3946900	Information	Request received [POST]: http://localhost/QvAjaxZfc/QvsViewClient.aspx?mark=&ticket=8CFF6BA7B1C484B28BE3FE44B2B2962D0FC0975D&... 8.0&dpi=96
7/4/2013 10:58:08.3946900	Information	Create client: No User
7/4/2013 10:58:08.3946900	Information	Create client: Mode=Authenticate, Host=w2008-test:4747, ClientIP=127.0.0.1, MachineId=9d82575c-1488-4d9d-9192-a9882f327aab, Slot=
7/4/2013 10:58:08.5506903	Information	Request received [POST]: http://w2008-test:4750/qvws.asmx
7/4/2013 10:58:24.6499185	Information	Request received [POST]: http://w2008-test:4750/qvws.asmx
7/4/2013 10:58:40.7491468	Information	Request received [POST]: http://w2008-test:4750/qvws.asmx
7/4/2013 10:58:56.8483751	Information	Request received [POST]: http://w2008-test:4750/qvws.asmx
7/4/2013 10:59:12.9632034	Information	Request received [POST]: http://w2008-test:4750/qvws.asmx

Directory Service Connector log:

7/4/2013 11:08:52.1312960	Information	Webserver security set to: Ntlm
7/4/2013 11:08:52.1312960	Information	Authorization groupname: QlikView Administrators
7/4/2013 11:20:06.5464862	Information	Initializing root
7/4/2013 11:20:07.3888877	Information	Loading DSP plugins
7/4/2013 11:20:07.8100884	Information	Scanning directory C:\Program Files\QlikView\Directory Service Connector\DSPlugins
7/4/2013 11:20:07.8880885	Information	Loading file C:\Program Files\QlikView\Directory Service Connector\DSPlugins\ActiveDirectory.dll
7/4/2013 11:20:08.2000891	Information	Loaded plugin Active Directory
7/4/2013 11:20:08.7616901	Information	Loading file C:\Program Files\QlikView\Directory Service Connector\DSPlugins\CustomDirectory.dll
7/4/2013 11:20:09.3076910	Information	Loaded plugin Custom Directory
7/4/2013 11:20:09.6976917	Information	Loading file C:\Program Files\QlikView\Directory Service Connector\DSPlugins\Database.dll
7/4/2013 11:20:09.7600918	Information	Loaded plugin Configurable ODBC
7/4/2013 11:20:09.7600918	Information	Loading file C:\Program Files\QlikView\Directory Service Connector\DSPlugins\GenericLDAP.dll
7/4/2013 11:20:09.7600918	Information	Loaded plugin Configurable LDAP
7/4/2013 11:20:09.7600918	Information	Loading file C:\Program Files\QlikView\Directory Service Connector\DSPlugins\LocalDirectory.dll
7/4/2013 11:20:09.7756919	Information	Loaded plugin Local Directory
7/4/2013 11:20:09.7756919	Information	Loading file C:\Program Files\QlikView\Directory Service Connector\DSPlugins\WindowsNT.dll
7/4/2013 11:20:09.8224919	Information	Loaded plugin Windows NT
7/4/2013 11:20:09.8224919	Information	Loaded 6 plugins
7/4/2013 11:20:09.8536920	Information	Initializing service
7/4/2013 11:20:11.1484943	Information	No default AD path found
7/4/2013 11:20:11.2420944	Information	Starting webservice at port 4730
7/4/2013 11:20:12.6772969	Information	Initializing done
7/4/2013 11:20:13.3324981	Information	Initializing system webserver
7/4/2013 11:20:13.3792982	Information	Webserver security set to: Ntlm
7/4/2013 11:20:13.3792982	Information	Authorization groupname: QlikView Administrators

Regards