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Best Practice regarding Session timeouts

Hello!

We are a new company using QV. About 20 users and only one application/document.

Today we have set our timeouts to 30 min and our users are complaining too short.

I have tried to find guidelines on best practice around how to set this limit. My best find is to use the "Possible session timeout" value.

Any thoughts on using/not using this value instead of Maximum from a performance perspective?

I would like to set this value to 60 min and (which if I understood correctly QV will end session if needed but if not needed the value of max time out will take precedence) max to 120 min.`

Thanks for your insights,

Erik N

4 Replies
Employee
Employee

Re: Best Practice regarding Session timeouts

Hi Erik,

I guess my question is why are you trying to limit the session time?  The possible session timeout is only for session CALs and does effect User CALs.

Bill

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Re: Best Practice regarding Session timeouts

Good question!

I think that currently we use the default setting of 30 min and our users are complaining. They get disconnected to soon they think between phone calls etc.

I always assumed that inactive sessions somehow affected performance of the server by consuming memory or similar.

So I am just trying to find a recommended approach without setting the max inactive to 600 minutes or something ;-)

Thanks,

Erik

Not applicable

Re: Best Practice regarding Session timeouts

Erik Nordström (to Erik Nordström) 47 minutes ago

Good question!

I think that currently we use the default setting of 30 min and our users are complaining. They get disconnected to soon they think between phone calls etc.

I always assumed that inactive sessions somehow affected performance of the server by consuming memory or similar.

So I am just trying to find a recommended approach without setting the max inactive to 600 minutes or something ;-)

Thanks,

Erik

Employee
Employee

Re: Best Practice regarding Session timeouts

Hi Erik,

One of the other issues is if you are using IIS there are timeout settings there.

Bill

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