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danielrozental
Honored Contributor II

Can't access QEMC System Tab

Locally from the server we can access all QEMC tabs but when accessing it from a different computer we can see Status and Document tabs but not the System one.

Port 4780 isn't blocked since we can see other tabs.

Any ideas?

Thanks

6 Replies
danielrozental
Honored Contributor II

Can't access QEMC System Tab

The following error is being logged in the QlikviewManagementService log everytime we try to access the system tab.

10/22/2010 14:09:55.5217655 Error Request failed (Alternate get): System.Net.HttpListenerException: The network connection was aborted by the local system
at System.Net.HttpResponseStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at QlikView.ManagementService.BackstageWebServer.RespondFileContent(String filename, HttpListenerResponse response, HttpListenerContext context)
at QlikView.ManagementService.BackstageWebServer.HandleAlternateGet(HttpListenerContext context)
10/22/2010 14:09:55.5217655 Error Failed to send response: An operation was attempted on a nonexistent network connection
10/22/2010 14:09:55.5217655 Information Response aborted


danielrozental
Honored Contributor II

Can't access QEMC System Tab

Bump. Any takers? Any ideas?

Not applicable

Can't access QEMC System Tab

If you see tab "Status", what does it tell in "Services" ? All green and running?

If not, try restarting all , at same time.

-Alex

danielrozental
Honored Contributor II

Can't access QEMC System Tab

Thanks for your response Alex, everything is working fine, even the QEMC works fine locally but not from a different PC.

Services and server have been restarted several times.

Not applicable

Can't access QEMC System Tab

Hi,

Some ideas:

  • anything special in other log files, or Windows Event log?
  • are you member in QlikView Administrators group ?
  • is firewall really open, try from command line "telnet server 4780" . Terminal scrolling briefly and a blank screen means ok
  • is client in same Windows domain as the server?
  • did you modify permissions on file SystemSetup.htm in folder C:\Program Files\QlikView\Management Service\QEMC ?
  • are all QlikView services running with same account? Try to change that to System or Network Services , and see if it helps.
  • are you running IIS and QlikViewWebServer at the same time, with Qlik IIS components installed?


-Alex

danielrozental
Honored Contributor II

Can't access QEMC System Tab

Thanks a lot for taking an interest Alex.

  • anything special in other log files, or Windows Event log?

This is the only thing being logged in the Management Service log file (trace enabled)

11/4/2010 10:42:28.9734407 Information Qlikview Management Service.exe Information: 0 : Request recieved [GET]: http://pwin0369:4780/QEMC/SystemSetup.htm

11/4/2010 10:42:28.9734407 Information QEMC/SystemSetup.htm

11/4/2010 10:42:28.9734407 Information Qlikview Management Service.exe Information: 0 : QEMC/SystemSetup.htm
11/4/2010 10:43:11.6148844 Error Request failed (Alternate get): System.Net.HttpListenerException: The network connection was aborted by the local system
at System.Net.HttpResponseStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at QlikView.ManagementService.BackstageWebServer.RespondFileContent(String filename, HttpListenerResponse response, HttpListenerContext context)
at QlikView.ManagementService.BackstageWebServer.HandleAlternateGet(HttpListenerContext context)


  • are you member in QlikView Administrators group ?

Yes

  • is firewall really open, try from command line "telnet server 4780" . Terminal scrolling briefly and a blank screen means ok

Yes, the rest of the QEMC works fine, telnet works as well.

  • is client in same Windows domain as the server?

Yes

  • did you modify permissions on file SystemSetup.htm in folder C:\Program Files\QlikView\Management Service\QEMC ?

No, no permissions were messed around with.

  • are all QlikView services running with same account? Try to change that to System or Network Services , and see if it helps.

Yes, same account. I'll try running them on local system.

  • are you running IIS and QlikViewWebServer at the same time, with Qlik IIS components installed?

We're not running IIS, only QWS.

Thanks again.

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