Can't lease licence anymore

[nicolas_martin]

Hello,

I have a problem with licence lease.

I had a Windows 7 x64 computer, with QV 11.2 SR 12.

My licence was leased from my server.

No problem.

I've updated my computer to Windows 10.

Since, I can't borrow licence anymore.

I tried to re-install QV desktop.

My setup file fails "not the good OS".

So, I downloaded QV 11.2 SR13 for Win8andUp.

It works, but I still can't lease a licence from my server.

When I connect to the server, I see all files hosted on the server, I can open them, but it's still written "Personal Edition" in the title bar.

Worst, I now can't open the files I've made from my computer!

[HirisH_V7]

Hi,

What its Displaying at license information!

Check info,

Hope this helps,

-Hirish

[nicolas_martin]

[HirisH_V7]

IF, the application on the server is accessing  means,

Then Check this in your QMC-Management console,

In QMC -> System -> Licenses -> Qlikview Server -> Under Client Access Licenses ->  Allow License lease

Its ticked or not .Check once.

Hope this Helps,

Regards,

Hirish

[nicolas_martin]

Yes, it's checked.

[HirisH_V7]

Hi,

1.Are you  having named Client access license ?

2.Can you see all applications and access which are hosted on the server ?

3.Did you checked the allow license lease on the Main(Production) server Side is Ticked?

4.Once all done, reload your server performance application.

Please check the above ,

-Hirish

[nicolas_martin]

> 1.Are you  having named Client access license ?

Yes.

> 2.Can you see all applications and access which are hosted on the server ?

Yes.

> 3.Did you checked the allow license lease on the Main(Production) server Side is Ticked?

I only have 1 server, so yes.

> 4.Once all done, reload your server performance application.

I don't understand what that means.

All worked fine since more than 2 years (leasing a licence every month), until my Windows 7 to 10 update.

[HirisH_V7]

Hi ,

Then this,

1. Did You installed QlikViewDesktop_Win8andUp version.is it ok means.

2.Try clear license information (Setting -> User Preferences -> License). And lease again. For me it working fine both in version 10,11

3.Then the,

     users must have be have the capability to access the following folders & registry keys (i.e read and write access      required to lease a license)

     1. C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys

     2. C:\Documents and Settings\UserProfile\Application Data\QlikTech\QlikView

     3. Registry Keys

     -. HKEY_CURRENT_USER\Software\QlikTech

     -. HKEY_LOCAL_MACHINE\Software\QlikTech

          I guess this a new inclusion in Qlikview 11 SR2 desktop version.

4.This may happen when only when you try to use the same user to lease licenses on 5 machines.

Check the above,

-Hirish

[nicolas_martin]

1. Yes, Win8andUp.

2. Done. Always the same behavior.

3. I tried to run QlikView as administrator. No success.

4. I may have 2 leases: one one the server and one on my desktop.

Is it possible to know how much times a licence is borrowed?

[HirisH_V7]

Hi Nicolas,

Please check in the locations ,

Default license server url  .

Regards,

Hirish