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Partner

Can't open documents on Test Server Access Point

Hi there, I am facing a problem concerning a Test Server, i.e. a server licensed with a Test Server license, which comes with no Named CALs.

The problem is fairly simple to describe: I can get access the Access Point, but I can't access any of the published documents (in AJAX mode). What it says is that there is no user CAL for my account, as shown below:

Immagine.png

Any ideas? It seems like it is not possible to test through the web what is published on the Access Point, if using a Test Server, but it sounds pretty weird...

10 Replies
konstantin
Contributor III

Re: Can't open documents on Test Server Access Point

do you have publisher license?

Re: Can't open documents on Test Server Access Point

Hi,

You need to allocate a cal to your account before you access it via access point.

By the way test server will have named cal but can't lease it.

regards

ASHFAQ

Partner
Partner

Re: Can't open documents on Test Server Access Point

Yes, but it is a partner demonstration license. Could it be that the problem?

Re: Can't open documents on Test Server Access Point

No,

It shouldn't be a problem

Did you allocated a cal or distributed application to this user?

regards

ASHFAQ

Partner
Partner

Re: Can't open documents on Test Server Access Point

I tried, but it doesn't let me do it. I can search and add a user to the "Assigned CALs" list but it disappears after clicking "Apply"

Re: Can't open documents on Test Server Access Point

Hi,

In General Tab make sure allow dynamic cal is selected.

Next

Create a reload & task then in distribution tab add you user for distributing.

Run task once successful, try to access the same from access point

Hope it helps.

Regards

ASHFAQ

Partner
Partner

Re: Can't open documents on Test Server Access Point

Unfortunately it doesn't work...

Distribution was already in place, even though "Allow dynamic CAL assignment" was not checked. Thanks for the suggestion.

Re: Can't open documents on Test Server Access Point

may be Giuseppe Novello can help you here

regards

ASHFAQ

Re: Can't open documents on Test Server Access Point

Alberto,

Two things :

1- You must have "allow dynamic CAL assignment" turn on,

or

2- Assign yourself either a Name CAL or Document CAL

Make sure that you are sign into Accesspoint with the same username that is listed on the CAL assignments.

You can confirm by opening command-prompt and type "whoami" and press enter.

Gio

Giuseppe Novello
Principal Technical Support Engineer @ Qlik