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salto
Valued Contributor II

Cannot delete Directory Services Connector Path

Hello,

We have several child domains from where we assign license to some users.

They are defined under the QMC -> System -> Setup -> Management Service -> Directory Service Connectors -> DSC@servername

One of those subdomains is unresponsive, but the system will not let me delete it. The message is the same as below, when I try to manage a document's licenses "DSC did not respond..."

The bad part is that the Document CALs management is not possible because of this issue. When I try to manage the licenses of a document with users from that domain, the system shows a message like "DSC did not respond to request. Last exception (for http://192.168.xx.yy:4730/DSC/Service): the request cannel timed out while waiting for a reply after 30 seconds. Increase the timeout value passed ...."

How can I delete those unresponsive entries?

Thanks!

1 Solution

Accepted Solutions
salto
Valued Contributor II

Re: Cannot delete Directory Services Connector Path

Well, I found the solution myself.In this case, the non-responsive child domain did not exist anymore. It was defined under DSC@servername Directory Service connector as an Active Directory LDAP entry:

LDAP://mychilddomain.mydomain.com

I re-created a new (and fake) Active Directory Integrated DNS zone with the mychilddomain.mydomain.com name and a HOST entry for that zone.

Then I went back to QMC and succesfully deleted the LDAP entry. Then I deleted the zone in DNS.

1 Reply
salto
Valued Contributor II

Re: Cannot delete Directory Services Connector Path

Well, I found the solution myself.In this case, the non-responsive child domain did not exist anymore. It was defined under DSC@servername Directory Service connector as an Active Directory LDAP entry:

LDAP://mychilddomain.mydomain.com

I re-created a new (and fake) Active Directory Integrated DNS zone with the mychilddomain.mydomain.com name and a HOST entry for that zone.

Then I went back to QMC and succesfully deleted the LDAP entry. Then I deleted the zone in DNS.