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Cluster 1: The server has no USER CAL to your account

Hi guys, We have two cluster setup.  All the QMC settings, User documents folder, and user CAL are  setup in QMC Server1. The issue is when we access QVP://sserver1, we can't open any dashboard as we are getting the No USER CAL error message. But we don't have this issue in QVP://Server2 Setup details: Services running Server1: QMS, QV server, Directory Service, Distribution Service, Qlikiview Settings Service Server2: QV Server, Directory Service, Distribution Service, Qlikiview Settings Service qvp://Server1: The server has no USER CAL to your account qvp://Server2: We can open all the dashboards Any idea about this issue? Cheers! Milan

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5 Replies
chauhans85
Esteemed Contributor

Re: Cluster 1: The server has no USER CAL to your account

i think for clusting configuration @ both servers should be same

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Re: Cluster 1: The server has no USER CAL to your account

Setup details:

Services running

Server1: QMS, QV server, Directory Service, Distribution Service, Qlikiview Settings Service

Server2: QV Server, Directory Service, Distribution Service, Qlikiview Settings Service

qvp://Server1: The server has no USER CAL to your account

qvp://Server2: We can open all the dashboards

chauhans85
Esteemed Contributor

Re: Cluster 1: The server has no USER CAL to your account

same cal s should be available to your second server

as cluster license is single which applies to both servers.

there is something wrong

chauhans85
Esteemed Contributor

Re: Cluster 1: The server has no USER CAL to your account

try cleatring cals at your second server from qmc. we could remove users who have used before 24 hours from now

konstantin
Contributor III

Re: Cluster 1: The server has no USER CAL to your account

Make sure you have right cluster license installed on both servers

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